Department of Health Victoria in Melbourne is seeking a Senior Complaints Adviser to support the strategic management of feedback handling policies and the Feedback Management System (FMS). The role provides guidance to staff on responding to complaints and Ombudsman enquiries while triaging and updating resources used across the department.
Applicants should demonstrate experience in complaints handling, strong stakeholder engagement, and the ability to draft Cabinet and Ministerial materials.
Senior Complaints & Governance Advisor in Melbourne employer: Department of Health Victoria
The Department of Health Victoria is an exceptional employer, offering a dynamic work environment in the heart of Melbourne where you can make a real impact on health policy. With a strong focus on professional development and collaboration, employees benefit from ongoing training opportunities and a supportive culture that values innovation and evidence-based decision-making. Join us to be part of a team dedicated to improving health outcomes for the community while enjoying the vibrant lifestyle that Melbourne has to offer.
Contact Details:
Department of Health Victoria Recruitment Team
