Operations Supervisor

The Operational Supervisor team is part of the North West Regional Leadership Team and is responsible for all aspects of day-to-day ambulance service delivery within the North West region. They are also responsible for the supervision and support of the operational team and resources within the region. An Operational Supervisor provides tactical and short-term strategic planning, deployment of emergency response resources, and development and maintenance of links with other health professionals and emergency services.

The Role

• Provide overall direction and supervision of operations within the region.
• Provide expert advice to the Director and make recommendations in respect of improving the delivery of ambulance services to the region.
• Ensure that a high standard of patient care is delivered by implementing and evaluating appropriate quality assurance programs and reviewing activities and performance within the region.
• Supervise the human, physical and financial resources of the region, including assistance with management of budgets.
• Develop, recommend and implement policies related to the resourcing and servicing of the activities within the region.
• Liaise with local hospitals, emergency services, other health care providers, and the community on matters of common concern.
• Undertake clinical practice as required.

You will need

• Working knowledge, or ability to acquire knowledge, of relevant State Service Acts, Regulations and Policies together with relevant Acts, Regulations and policies pursuant to Ambulance Tasmania for the effective functioning of Ambulance Tasmania.
• Demonstrated ability to lead, supervise and manage ambulance work teams, volunteers and independent ambulance service providers in service delivery and tactical command.
• Contemporary management skills in order to effectively and efficiently manage the human, physical and financial resources of the Region.

Why Tasmania

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

• Two fixed term, shift worker positions, commencing as soon as possible for a period of 24 months:
• Full Time, working up to 76 hours per fortnight on an 11.5-hour 4x Day roster, based at Devonport Station.
• Part Time, working up to 76 hours per fortnight (one block on, one block off), on a 12-hour 2x Day, 2x Night roster, based at Burnie Station.
• Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Position Features

• Ambulance Tasmania is committed to promoting a positive workplace culture.
• Located in the designated operational region and includes shift work.
• Frequent travel within the designated operational area is required and some intrastate travel may be required.
• There is an extensive on-call requirement with the position.

Salary

$161,757 per annum. Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Ambulance Tasmania Agreement 2025.

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Allowances

Professional Development Allowance of up to $1000 per annum.

Benefits available to eligible candidates

• Travel and relocation assistance support available for eligible appointees from overseas and interstate.
• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here.

Eligibility

Successful applicants will be required to meet the essential criteria:

• Registered with the Paramedicine Board of Australia.
• Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent.
• Current Driver’s Licence.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Casey Stark-Allen
Position: Director Operations, North West
Phone number: 0458 831 484
Email address: casey.stark-allen@ambulance.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.