Clerk

The Surgical & Perioperative Services North-West manages the wait listing and patient preparation processes for surgical procedures across the region. The department includes the booking offices, pre-assessment clinics and the admissions office, ensuring a smooth patient journey, meeting treat in turn principles.

The Clerk is responsible for clerical duties within the Pre-Assessment Clinic. This includes booking clinics, liaising with patients, ensuring that data is accurate and providing a friendly front of house welcome. Training may occur in other areas, such as the clerk role within the Operating Suite to ensure all roles have backfill for leave periods.

You will need well-developed oral and written communication and interpersonal skills with a demonstrated ability to interact with public and staff at all levels. Experience in administrative functions and the ability to undertake those duties efficiently and effectively within a hospital environment together with knowledge of policies, procedures, guidelines and legislation and how they are used in the workplace. Demonstrate flexibility and customer service skills working within an innovative multidisciplinary team including the ability to organise, prioritise and problem solve workflows according to demand.

Details of appointment: Fixed term, casual position working as and when required, commencing as soon as possible for approximately 12 months. Notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $68,854 to $73,947 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Public Sector Union Wages Agreement 2025.

Salary Packaging: You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates include professional development and accelerated pathways, a range of leave entitlements, including study leave and Professional Development Support, and Fitness Passport – you and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

Eligibility: Successful applicants will be required to meet the essential criteria. It is the Employee’s responsibility to notify an Employer of any new criminal convictions during the course of their employment with the Department. The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: conviction checks in the following areas: crimes of violence, sex related offences, serious drug offences, crimes involving dishonesty; identification check; disciplinary action in previous employment check.

Applicants should note the following criteria are desirable: successful completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology; demonstrated experience in a healthcare setting.

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

For more information, applicants who require further information are encouraged to contact the contact person for detailed information about the vacancy: Sue Robertson, Nurse Unit Manager Elective Surgery Access, Phone number: 0417 138 676, Email address: sue.robertson@ths.tas.gov.au.

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.