Level 3 Cloud Support Engineer (AWS & ITIL) in Melbourne

Level 3 Cloud Support Engineer (AWS & ITIL) in Melbourne

Melbourne Full-Time On-site
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The Department of Government Services VIC is seeking a Level 3 Support Developer to support customer-facing technologies, provide break/fix support, troubleshoot complex issues and develop long-term solutions. The role focuses on applying ITIL 4 practices to restore services within agreed timeframes and improve the Digital Platforms' multi-channel support landscape.

You will be the escalation point for the customer support team, troubleshoot AWS-based services, assist with onboarding and

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Level 3 Cloud Support Engineer (AWS & ITIL) in Melbourne employer: Department of Government Services VIC

The Department of Government Services VIC is an exceptional employer, offering a dynamic work culture that values collaboration and professional growth. Located in the vibrant city of Melbourne, employees benefit from flexible working arrangements, comprehensive training programs, and the opportunity to make a meaningful impact on government financial reporting and analysis. Join us to be part of a supportive team dedicated to excellence in public service.

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Contact Details:

Department of Government Services VIC Recruitment Team