Chief Technology Officer - Digital Platforms and Shared Services in Melbourne

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the Branch

The Digital Platforms Division leads the management and delivery of our core technology platforms and associated operational services. They support DGS and partner agencies in delivering secure, reliable and user-focused digital services, aligned with the Victorian Government's digital strategy and priorities. The division is accountable for the end-to-end lifecycle management of digital platforms across the department, including strategic planning, design, development, testing and quality assurance, security, service management, and platform operations. The division works in partnership with internal and external stakeholders to ensure platforms are scalable, compliant, and responsive to evolving government and community needs.

About the Role

The Chief Technology Officer (CTO), Shared Services & Digital Platforms provides strategic leadership for the Department's enterprise architecture function, shaping the enterprise architecture roadmap to support Department strategic objectives, digital transformation agenda and supports whole-of-government shared services. Working closely with the Chief Information Officer, Shared Services & Digital Platforms and other senior stakeholders, the CTO provides authoritative advice on technology strategy, emerging technologies and architectural direction to support enterprise-wide decision-making and organisation transformation.

In this role you will build enterprise architecture capability and foster collaboration across business and technology functions to ensure the department technologies deliver long-term value, manage strategic risk and improve outcomes for the Victorian Community.

Key Accountabilities

• Lead the development and ongoing evolution of the Departments enterprise architecture strategy and long-term technology roadmap, ensuring alignment and driving the Departments strategic objectives, digital transformation agenda, whole-of-government priorities and good public value.
• Chairs the department's Architecture review Board and oversees governance for architecture in general. Also sits as a key member of the WOVG ARB and any other key shared technology committees.
• Provide authoritative advice on current and emerging technologies, architecture trends and industry best practice to inform decisions, organisational capability and future service delivery models.
• Lead enterprise architecture contributions to complex business and digital transformation initiatives, identifying opportunities to simplify technology landscapes, continuous improvement, organisational capability and deliver sustainable business outcomes.
• Ensure enterprise architecture practices support compliance with legislative, regulatory, security and whole-of-government requirements, while proactively identifying and managing strategic technology risks and providing assurance over architectural integrity.
• Establish and oversee enterprise architecture governance frameworks, standards, principles and decision-making processes that promote consistency, interoperability, scalability and effective risk management across the Department.
• Work closely with the Solution Architecture practice ensuring solution designs align to the department's technology roadmap, standards and patterns.
• Have a strong commercial acumen and understand financial implications of technology decisions and work towards creating a cost-effective technology strategy and roadmap.

About You

We are seeking applicants who have demonstrated experience from the following criteria:

• Demonstrated experience leading enterprise architecture or technology strategy within a large, complex organisation, including the development of long-term technology roadmaps, architecture frameworks and governance that enable organisational transformation and align technology investment with strategic objectives.
• Proven ability to build trusted relationships and influence executive stakeholders across organisational boundaries, providing strategic advice and navigating complex environments to achieve enterprise-wide outcomes.
• Demonstrated success leading and developing high-performing multidisciplinary teams, fostering a culture of collaboration, innovation, accountability and continuous improvement while building organisational capability.
• Demonstrated ability to translate organisational strategy into practical technology and business outcomes, balancing innovation, risk, investment and operational considerations to deliver sustainable, customer-focused services.
• Extensive experience establishing governance frameworks and providing oversight of complex technology initiatives, ensuring compliance with legislative, security and whole-of-government requirements while managing strategic risk.
• Demonstrated digital literacy with a strong understanding of emerging technologies including artificial intelligence (AI), automation and data-driven capabilities. Proven ability to evaluate and apply these technologies to improve organisational performance, enhance service delivery and inform strategic decision making.

Mandatory requirements

• A relevant tertiary qualification relating to the role and senior leadership in the Information technology space.
• This position is only open to applicants with relevant rights to work in Australia.

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.