At a Glance
- Tasks: Lead and manage support services for CALG digital platforms, ensuring top-notch service delivery.
- Company: Department of Government Services VIC, a key player in digital transformation.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for continuous improvement and career advancement in a dynamic setting.
- Why this job: Make a real difference in IT service management while mentoring a talented team.
- Qualifications: Experience in IT support and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
Department of Government Services VIC in East Melbourne, VIC, is seeking a Support Lead to own and manage support services for CALG digital platforms, leading the CAV Digital Services Team and coordinating incident triage and resolution to ensure high-quality service delivery.
The role focuses on mentoring Technical Specialists and Administrators, coordinating with senior stakeholders, and driving continuous improvement in IT service management while maintaining strong user satisfaction.
Lead, IT Platform Support & Incident Management in East Melbourne employer: Department of Government Services VIC
The Department of Government Services VIC is an exceptional employer, offering a dynamic work culture that values collaboration and professional growth. Located in the vibrant city of Melbourne, employees benefit from flexible working arrangements, comprehensive training programs, and the opportunity to make a meaningful impact on government financial reporting and analysis. Join us to be part of a supportive team dedicated to excellence in public service.
Contact Details:
Department of Government Services VIC Recruitment Team
