Department of Government Services VIC–East Melbourne VIC is seeking a Team Manager to oversee day-to-day operational management of a Customer Care team across multiple contact channels. The role focuses on workload allocation, service quality and staff performance to meet service standards and targets.
The role is based in Melbourne CBD, ongoing, and applicants must have rights to work in Australia. We emphasise diversity and an inclusive workplace, with flexible working options where possible.
Customer Care Team Leader — Frontline Government Services employer: Department of Government Services VIC
The Department of Government Services VIC is an exceptional employer, offering a dynamic work culture that values collaboration and professional growth. Located in the vibrant city of Melbourne, employees benefit from flexible working arrangements, comprehensive training programs, and the opportunity to make a meaningful impact on government financial reporting and analysis. Join us to be part of a supportive team dedicated to excellence in public service.
Contact Details:
Department of Government Services VIC Recruitment Team
