Department of Government Service in Melbourne is seeking an Application Support Engineer to maintain and improve customer-facing technologies. The role applies ITIL v4 practices to restore services quickly and sustain high customer satisfaction across the Service Victoria platform.
You will troubleshoot AWS, Datadog dashboards, and Salesforce, manage onboarding/offboarding and user administration, and collaborate with Engineering to drive continuous service improvements in a multi-channel
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Platform Support Engineer (AWS, Salesforce, ITIL) in Melbourne employer: Department-of-Government-Service
Department-of-Government-Service offers a dynamic work environment focused on supporting customer-facing technologies and enhancing digital services. Employees benefit from applying ITIL practices to improve service delivery, contributing to high customer satisfaction. The organization emphasizes continuous service improvements and provides opportunities for professional growth in various technical roles.
Contact Details:
Department-of-Government-Service Recruitment Team
