Child Safety Officer – Cairns

Every child needs someone. So does every family. What if it's you? The Department of Families, Seniors, Disability Services and Child Safety is looking for passionate people to join us as Child Safety Officers (CSOs) in Cairns. Whether you're a graduate or changing careers, if you have experience or interest in Social Work, Human Services, Psychology, or similar — this could be your next step.

What you need to be a CSO

• A Completed Bachelor degree in Human Services, Social Work, Psychology, or in a related field with further study or work experience.
• A Queensland Blue Card, which is a mandatory requirement to hold before applying for a Child Safety Officer Role.
• An Australian Driver’s License, and the legal right to work in Australia.

As part of your application, you will need to provide certified evidence of your qualifications, working rights, and driver’s license.

Working in Cairns

Far North Queensland is a diverse region known for its stunning beaches, ancient rainforests and the Great Barrier Reef. Cairns captures the best of the region, offering natural beauty, rich culture and the full amenities of a large regional city. With an international airport, quality schools, hospitals, shopping centres and a thriving arts and dining scene, Cairns provides a relaxed tropical lifestyle with beaches, waterfalls, walking tracks and endless outdoor activities. This environment creates a strong, community-focused culture across our Cairns CSSCs, where staff work closely with children, families and local communities. In this role, you may travel to nearby towns or occasionally fly to remote areas to support families. While the work can be challenging, the insight you gain into the community and the variety of experiences make it incredibly rewarding and an excellent foundation for your CSO career.

Additional regional incentives include:

• Relocation support and assistance (negotiable at panel)
• $2,500 annual remote and regional allowance
• $50.70 fortnightly locality allowance
• 5 Additional days of Annual Leave

What does being a CSO mean?

As a CSO, you'll be a voice for children and young people, ensuring their safety and wellbeing under the Child Protection Act 1999. You'll:

• Work closely with families, caregivers, and community organisations
• Deliver statutory child protection services, including assessment, intervention, casework, and case management
• Attend court and write affidavits
• Work with partner agencies and Aboriginal and Torres Strait Islander community organisations
• Provide safe, culturally informed, and respectful support to families from diverse backgrounds

This is challenging work - but it's also deeply rewarding. You'll help build safer, brighter futures for Queensland's children.

What you get for becoming a CSO:

• PO3 Starting salary of $102,817 - $111,975
• 12.75% superannuation
• Flexible leave and TOIL options
• 2 weeks of formal training and ongoing training including one-on-ones with your Team leader

Previous Departmental Applicants: All previous departmental applicants are advised that they will be subject to internal disciplinary checks.