Client Support Specialist – Trauma-Informed Hub in Wangaratta

Client Support Specialist – Trauma-Informed Hub in Wangaratta

Wangaratta Full-Time On-site
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At a Glance

  • Tasks: Be the friendly face for clients at The Orange Door, guiding them to essential services.
  • Company: Department of Families, Fairness & Housing VIC, committed to community support.
  • Benefits: Gain valuable experience in a supportive environment with career growth opportunities.
  • Other info: Join a dedicated team focused on trauma-informed care.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

Department of Families, Fairness & Housing VIC in Wangaratta invites applications for a Client Support Officer.

You will be the first point of contact for people accessing The Orange Door, handling face-to-face, email and phone enquiries, and guiding clients to relevant services.

You will work with the Hub Support Team to respond with honesty and integrity, ensuring inclusive and responsive assistance.

  • The role requires a Working with Children Check, and you will be supported by a
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Client Support Specialist – Trauma-Informed Hub in Wangaratta employer: Department of Families, Fairness & Housing VIC

The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to creating equal opportunities for all Victorians, particularly those who are disadvantaged and vulnerable. With a strong commitment to employee development, flexible working arrangements, and a supportive work culture, DFFH fosters an environment where staff can thrive while making a meaningful impact in the community. Located in Melbourne, this role offers unique opportunities to engage with diverse stakeholders and contribute to vital child safeguarding initiatives.

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Contact Details:

Department of Families, Fairness & Housing VIC Recruitment Team

We think you need these skills to ace Client Support Specialist – Trauma-Informed Hub in Wangaratta

Communication Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Compassion
Organizational Skills