Department of Families, Fairness & Housing VIC in Gippsland seeks a Senior Housing Customer Service Officer (HCSO3) to respond to complex housing queries with policy guidance and careful decision making.
You will work with Team Leaders, support staff and external agencies, handling communications by phone and email to ensure timely, compliant service delivery in line with departmental guidelines.
Senior Housing Customer Service Lead employer: Department of Families, Fairness & Housing VIC
The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to creating equal opportunities for all Victorians, particularly those who are disadvantaged and vulnerable. With a strong commitment to employee development, flexible working arrangements, and a supportive work culture, DFFH fosters an environment where staff can thrive while making a meaningful impact in the community. Located in Melbourne, this role offers unique opportunities to engage with diverse stakeholders and contribute to vital child safeguarding initiatives.
Contact Details:
Department of Families, Fairness & Housing VIC Recruitment Team
