At a Glance
- Tasks: Lead local service initiatives and enhance community support through collaboration.
- Company: Department of Families, Fairness & Housing VIC, dedicated to community welfare.
- Benefits: Meaningful work, professional development, and a chance to make a difference.
- Other info: Join a supportive team focused on improving access to vital services.
- Why this job: Empower communities and drive positive change in people's lives.
- Qualifications: Leadership skills and experience in service delivery or community engagement.
The predicted salary is between 49500 - 60500 $ per year.
Department of Families, Fairness & Housing VIC – Melbourne VIC
The Service System Navigator is a leadership role in each Orange Door location.
Reporting to The Orange Door Hub Manager, the Service System Navigator is responsible for identifying shared priorities at the local level and exploring new opportunities to partner and provide service responses to Victorians seeking support and safety through The Orange Door.
They establish and maintain service interface arrangements with key services across the local service network in line with state-wide guidance.
The Service System Navigator works collaboratively with the Hub Manager, Practice Leaders and local service network and governance structures to strengthen access to services and responsiveness to diverse communities.
The Service System Navigator also supports practitioners in The Orange Door to deliver integrated and connected services and proactively identifies and resolves service system interface issues that may arise in each local area.
- ACCOUNTABILITIES INCLUDE
- Establish and maintain service interface agreements, local arrangements, and operating protocols with key services across the local area and broader service network.
- Partner with the local service sector to identify opportunities to address local area service gaps and resolve issues relating to service delivery.
- Monitor progress of service engagement, connections and service capacity, identifying actual and potential barriers and finding effective ways to deal with them.
This role requires a Working with Children Check.
For more information on what this means, and all other requirements, please see the Position Description.
Service System Navigator in Melbourne employer: Department of Families, Fairness & Housing VIC
The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to creating equal opportunities for all Victorians, particularly those who are disadvantaged and vulnerable. With a strong commitment to employee development, flexible working arrangements, and a supportive work culture, DFFH fosters an environment where staff can thrive while making a meaningful impact in the community. Located in Melbourne, this role offers unique opportunities to engage with diverse stakeholders and contribute to vital child safeguarding initiatives.
Contact Details:
Department of Families, Fairness & Housing VIC Recruitment Team
