At a Glance
- Tasks: Support vulnerable individuals and families in accessing housing assistance and managing tenancies.
- Company: Department of Families, Fairness & Housing VIC - a vital community service provider.
- Benefits: Competitive salary, job security, and the chance to make a real difference in people's lives.
- Other info: Opportunities for professional development and collaboration with various agencies.
- Why this job: Join a passionate team dedicated to improving housing outcomes for those in need.
- Qualifications: Experience in housing services and strong problem-solving skills required.
The predicted salary is between 66150 - 80850 $ per year.
Department of Families, Fairness & Housing VIC – Melbourne VIC
The Senior Housing Services Officer Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
Senior Housing Services Officer are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
The Senior Housing Services Officer is a highly skilled housing worker who uses their expertise and knowledge to resolve complex and challenging problems associated with client needs and housing tenancies.
They have a key role in coaching, mentoring and guiding other housing staff and require the capability to work proactively in managing service delivery complexity.
- ACCOUNTABILITIES INCLUDE
- Initiate and facilitate case conferences for clients which may include cross Department and agency collaboration.
- Review and recommend strategies for early intervention involving clients with challenging problems, including the use of risk assessment tools and frameworks.
- Apply understanding of interrelationships between stakeholders and/or other work units to influence improved housing outcomes and policy.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Senior Housing Services Officer in Melbourne employer: Department of Families, Fairness & Housing VIC
The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to creating equal opportunities for all Victorians, particularly those who are disadvantaged and vulnerable. With a strong commitment to employee development, flexible working arrangements, and a supportive work culture, DFFH fosters an environment where staff can thrive while making a meaningful impact in the community. Located in Melbourne, this role offers unique opportunities to engage with diverse stakeholders and contribute to vital child safeguarding initiatives.
Contact Details:
Department of Families, Fairness & Housing VIC Recruitment Team
