Department of Families, Fairness & Housing VIC – Melbourne VIC
As one of four Business Services Officers in the Children, Families and Safeguarding Division you will be responsible for providing business, coordination and administrative support to one of the division's branches. This role supports the Executive Director and other relevant executives to prioritise and progress urgent, sensitive or strategically important matters and provides quality assurance and coordination support. This includes the provision of high-quality records management, briefing support, meeting scheduling, and supporting HR and other business processes.
Your role will include working collaboratively with other business support staff as a team. The role will support the Office of the Deputy Secretary including in developing and contributing to planning, workflow and business processes across the Children, Families and Safeguarding Division.
ACCOUNTABILITIES INCLUDE
- Support quality assurance and coordination across briefings, correspondence and other written materials for the branch, including acting as key branch contact for the Brief Connect or equivalent briefing system.
- Use departmental systems, including OneNote, Teams, SharePoint, Brief Connect and Outlook, to triage and respond to incoming workflow, support agreed filing conventions and take the coordination lead for the branch inbox.
- Identify and appropriately escal...?
Business Services Officer in Melbourne employer: Department of Families, Fairness & Housing VIC
The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to creating equal opportunities for all Victorians, particularly those who are disadvantaged and vulnerable. With a strong commitment to employee development, flexible working arrangements, and a supportive work culture, DFFH fosters an environment where staff can thrive while making a meaningful impact in the community. Located in Melbourne, this role offers unique opportunities to engage with diverse stakeholders and contribute to vital child safeguarding initiatives.
Contact Details:
Department of Families, Fairness & Housing VIC Recruitment Team
