We are seeking a passionate and proactive Team Manager to join our Intake Services on a fixed term, full time basis from early January 2027 until early April 2028 and make a real change to the lives of others, keeping families safe and strong. This position will be based in Box Hill, and you will support a small team of practitioners who will receive and assess reports from members of the community regarding children that might be at risk and determine if further child protection investigation is required. You will be responsible for effective service delivery, managing resources and budget, and provide leadership and development support to staff. Essential to your success will be a social work, welfare or psychology related qualification coupled with 4+ years work experience in child protection and/ or youth and family welfare as well as specialist child welfare knowledge and the ability to engage, and support other practitioners. In return you will benefit from a challenging and rewarding role that will provide opportunities for learning and growth. You will have access to salary packaging, generous leave provisions and excellent training opportunities and wellbeing programs.
ACCOUNTABILITIES INCLUDE
- Developing others: encourage a learning environmentfor team members, promoting the need for gaining new knowledge, insghts and skills
- Problem solving: creates an environment that allows for proactive and shared problem solving, supporting the team to use their strengths to resolve issues
- Risk assessment and analysis: authorises plans and decisions in relation to risk assessment, analysis and mitigation/intervention
Working with Children Check is required. Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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Team Manager, Child Protection Intake employer: Department of Families, Fairness and Housing
The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee growth, flexible working arrangements, and a focus on community impact, DFFH empowers its workforce to make a meaningful difference in the lives of vulnerable Victorians. Working across diverse settings in metropolitan, rural, and regional Victoria, employees are encouraged to collaborate and innovate, ensuring that every team member feels valued and respected.
Contact Details:
Department of Families, Fairness and Housing Recruitment Team
