Housing Services Officer

Housing Services Officer

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Support individuals and families seeking housing assistance and manage tenancy-related tasks.
  • Company: Join the Department of Families, Fairness and Housing, dedicated to creating equal opportunities for all.
  • Benefits: Flexible work arrangements, diverse workplace, and a chance to make a real difference.
  • Other info: Opportunities for professional growth and development in a supportive environment.
  • Why this job: Be part of a team that supports vulnerable communities and promotes wellbeing across Victoria.
  • Qualifications: Must be an Australian Citizen or Permanent Resident; experience in housing services is a plus.

The predicted salary is between 62100 - 75900 $ per year.

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.

The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated.

All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

THE ROLE

Housing Services Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.

Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

  • ACCOUNTABILITIES INCLUDE
  • Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
  • Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
  • Identify and apply early intervention strategies to sustain tenancies.

Please open the position description to read more.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www. dffh. vic. gov. au/jobs)

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Housing Services Officer employer: Department of Families, Fairness and Housing

The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee growth and development, DFFH offers flexible working arrangements and encourages diversity, making it an ideal workplace for those passionate about making a difference in the lives of vulnerable Victorians. Working across various community settings in metropolitan, rural, and regional Victoria, employees have the unique opportunity to engage directly with the community and contribute to meaningful change.

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Contact Details:

Department of Families, Fairness and Housing Recruitment Team

We think you need these skills to ace Housing Services Officer

Client-Centred Service Delivery
Tenancy and Property Management
Housing Advice
Assessment of Client Needs
Knowledge of Housing Policies and Procedures
Early Intervention Strategies
Communication Skills