Client Support & Services Navigator in Ballarat

Client Support & Services Navigator in Ballarat

Ballarat Full-Time On-site
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The Department Of Families, Fairness And Housing is seeking a Client Support Officer to act as a first point of contact for people accessing The Orange Door services. Working within the Hub Support Team, you will respond to face-to-face, email and phone inquiries with timely advice and connections to services, addressing needs at first contact with honesty and integrity.

The role requires coordinating with the Orange Door workforce to map client pathways, provide tailored responses, and maintain

Client Support & Services Navigator in Ballarat employer: Department of Families, Fairness and Housing

The Department of Families, Fairness and Housing (DFFH) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee growth, flexible working arrangements, and a focus on community impact, DFFH empowers its workforce to make a meaningful difference in the lives of vulnerable Victorians. Working across diverse settings in metropolitan, rural, and regional Victoria, employees are encouraged to collaborate and innovate, ensuring that every team member feels valued and respected.

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Contact Details:

Department of Families, Fairness and Housing Recruitment Team