Department of Employment and Workplace Relations in Australia is seeking an APS5 Systems Support Analyst to maintain contact centre systems (CRM and Genesys) and ensure reliability in a high-volume environment. You will work with stakeholders and technical teams to ensure systems meet business needs and support effective service delivery.
Reporting to an APS6 Team Manager, you will contribute to testing, configuration, data integrity and continuous improvement, supporting training materials and
APS5 Contact Centre Systems Support Analyst in Sydney employer: Department of Employment and Workplace Relations
The Department of Employment and Workplace Relations is an exceptional employer, offering a dynamic work environment where legal professionals can thrive. With a strong focus on employee development, you will have access to ongoing training and career advancement opportunities while contributing to meaningful projects that impact the community. Located in a collaborative atmosphere, our team values diversity and innovation, making it a rewarding place to build your legal career.
Contact Details:
Department of Employment and Workplace Relations Recruitment Team
