Workforce Planning Manager - Lead Forecast & Scheduling in Brisbane

Workforce Planning Manager - Lead Forecast & Scheduling in Brisbane

Brisbane Full-Time On-site
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The Department of Employment and Workplace Relations in Australia is seeking an experienced Workforce Planning Manager (APS6) to lead scheduling, forecasting and optimisation for frontline Contact Centres. Reporting to the Assistant Director, you will manage a team of Workforce Schedulers and collaborate with stakeholders to ensure workforce performance aligns with service delivery.

The role covers Canberra, Sydney, Brisbane, Adelaide and Perth.

Workforce Planning Manager - Lead Forecast & Scheduling in Brisbane employer: Department of Employment and Workplace Relations

The Department of Employment and Workplace Relations is an exceptional employer, offering a dynamic work environment where legal professionals can thrive. With a strong focus on employee development, you will have access to ongoing training and career advancement opportunities while contributing to meaningful projects that impact the community. Located in a collaborative atmosphere, our team values diversity and innovation, making it a rewarding place to build your legal career.

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Contact Details:

Department of Employment and Workplace Relations Recruitment Team