The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, fast-paced environment. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with strong written and oral communication.
APS6 Contact Centre Team Leader – Lead, Grow & Perform employer: Department of Employment and Workplace Relations
The Department of Employment and Workplace Relations is an exceptional employer, offering a dynamic work environment where legal professionals can thrive. With a strong focus on employee development, you will have access to ongoing training and career advancement opportunities while contributing to meaningful projects that impact the community. Located in a collaborative atmosphere, our team values diversity and innovation, making it a rewarding place to build your legal career.
Contact Details:
Department of Employment and Workplace Relations Recruitment Team
