The Department Of Employment And Workplace Relations is seeking an APS5 Systems Support Analyst to join a high-volume contact centre environment. You will support performance, reliability and continuous improvement of CRM and Genesys platforms, working with stakeholders and technical teams to ensure fit-for-purpose systems.
Reporting to an APS6 Team Manager, you will manage configurations, user access, testing and reporting, while contributing to knowledge management and training materials
Impactful Contact Centre Systems Analyst (APS5) in Adelaide employer: Department of Employment and Workplace Relations
The Department of Employment and Workplace Relations is an exceptional employer, offering a dynamic work environment where legal professionals can thrive. With a strong focus on employee development, you will have access to ongoing training and career advancement opportunities while contributing to meaningful projects that impact the community. Located in a collaborative atmosphere, our team values diversity and innovation, making it a rewarding place to build your legal career.
Contact Details:
Department of Employment and Workplace Relations Recruitment Team
