Department of Education in Melbourne is seeking a Business Analyst to support VCAA's CRM and Salesforce modernisation on an 18-month fixed-term basis. Based in Melbourne, you will report to the Senior Business Analyst and collaborate with education partners to map processes and capture user needs.
You will document business rules, data requirements and transition activities, contribute to personas and journeys, and assist with user acceptance testing and rollout planning.
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CRM & Salesforce Business Analyst – 18-Month Melbourne employer: Department of Education
The Department of Education is an exceptional employer, offering a supportive work culture that prioritises integrity, accountability, and continuous improvement. As an Investigator in the Conduct and Integrity Division, you will have the opportunity to engage in meaningful work that directly impacts the education sector while benefiting from professional development and a commitment to diversity and inclusion. Located in Victoria, this role provides a unique chance to contribute to a high-performing team dedicated to upholding the highest standards of conduct and service delivery.
