PMKeyS Access Management Officer & People Systems Assurance and Improvement in Canberra

The Directorate of PMKeyS Access & Security (DPAS) is seeking a motivated and detail-oriented APS 5 Officer to support the secure, compliant and effective administration of access to PMKeyS and associated workforce reporting environments. The successful applicant will demonstrate:

• The ability to exercise sound judgement and initiative when managing competing priorities and resolving routine to moderately complex issues.
• Strong analytical skills, with the ability to interpret policies, identify risks and recommend practical solutions.
• High attention to detail and a commitment to maintaining the integrity, security and confidentiality of personnel information.
• Effective communication and stakeholder engagement skills, including the ability to provide clear advice and build productive working relationships.
• Accountability for delivering quality outcomes and contributing to team objectives.
• The ability to work independently while collaborating effectively within a team environment.
• A commitment to continuous improvement and identifying opportunities to enhance access management processes and controls.

The People Systems Assurance and Improvement (PSA&I) team is seeking a motivated and adaptable APS 5 professional to join our People and Engagement Directorate. As part of a geographically dispersed team, you will contribute to a broad range of business support, governance, workforce management and communications activities that enable the effective delivery of people services across Defence. In this role, you will:

• Coordinate and deliver branch communication activities, including the development and maintenance of communication schedules and stakeholder engagement initiatives.
• Create, maintain and update communication products and resources, such as fact sheets, guidance material, brochures and other business artefacts.
• Support Business Continuity Planning activities by maintaining documentation, coordinating branch preparedness activities and contributing to continuous improvement initiatives.
• Monitor and manage workforce administration activities, including tracking, analysing and reporting on leave and allowance data, and engaging with stakeholders to support compliance and business outcomes.
• Assist with financial tracking and reporting activities to support branch planning and decision-making.
• Prepare and contribute to briefs, reports, presentations and executive correspondence.
• Support governance, assurance and reporting activities that contribute to branch performance and compliance obligations.
• Work collaboratively across the People and Engagement Branch, providing support on a range of people and business-related initiatives.
• Demonstrate flexibility and adaptability in responding to changing priorities and emerging business requirements.

As part of the PMKeyS Access Management Team, you will assess and process access requests, undertake access assurance activities, maintain access controls, support audit and compliance programs, and provide advice to stakeholders on access management policies, security requirements and governance obligations. You will contribute to safeguarding Defence personnel information and ensuring access is granted and maintained in accordance with business requirements, legislative obligations and the principles of need to know.

Our ideal candidate will have experience in personnel administration, workforce systems, access management, compliance, audit, security or governance functions will be highly regarded. This role offers an opportunity to contribute to the protection of Defence personnel information through the delivery of secure, timely and customer-focused PMKeyS access management services.

Our ideal candidate is a proactive and adaptable professional with strong communication, stakeholder engagement and analytical skills. You will thrive in a dynamic environment, manage competing priorities, and deliver high-quality outcomes. You will demonstrate sound judgement, strong organisational skills, a commitment to continuous improvement, and the ability to build productive relationships while working collaboratively and independently. Knowledge of governance, workforce management and assurance practices is highly regarded.

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.