At a Glance
- Tasks: Deliver essential government services and assist customers through various channels.
- Company: Department of Customer Services, committed to community support and growth.
- Benefits: Flexible hours, career growth opportunities, and a supportive work environment.
- Other info: Join a dynamic team focused on delivering quality service.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
Department of Customer Services, Open Data and Small and Family Business – Gladstone QLD is seeking a Customer Service Advisor. The role focuses on delivering government services such as licensing and registrations, across phone, online and face-to-face channels, and on developing comprehensive knowledge of procedures to support efficient service delivery.
You will assess customer needs, direct them to the appropriate service channel, and work with multiple systems to process transactions.
Government Services Advisor - Flexible Hours & Growth in Gladstone employer: Department of Customer Services, Open Data and Small and Family Business
Join the Department of Customer Services, where we prioritise road safety and community wellbeing while offering a supportive work environment. With flexible hours and comprehensive paid training, you will have the opportunity to grow your skills as a Driving Examiner across various Queensland locations. Our commitment to employee development and positive customer experiences makes us an excellent employer for those seeking meaningful and rewarding work.
Contact Details:
Department of Customer Services, Open Data and Small and Family Business Recruitment Team
