Department of Customer Services, Open Data and Small and Family Business in Brisbane is seeking a Senior Desktop Support Officer to deliver end-user and device support across Windows, Office 365 and Intune. You will resolve incidents, manage escalations in ServiceNow, and mentor junior staff in line with ITIL practices.
In this hands-on leadership role you will drive service improvements, work with the Service Centre and Microsoft Support Services, and ensure governance and change processes are
Senior Desktop Support Lead — Windows & M365 in Brisbane employer: Department of Customer Services, Open Data and Small and Family Business
Join the Department of Customer Services, where we prioritise road safety and community wellbeing while offering a supportive work environment. With flexible hours and comprehensive paid training, you will have the opportunity to grow your skills as a Driving Examiner across various Queensland locations. Our commitment to employee development and positive customer experiences makes us an excellent employer for those seeking meaningful and rewarding work.
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Department of Customer Services, Open Data and Small and Family Business Recruitment Team
