Business Operations Officer in Sydney

We're looking for a proactive and organised Business Operations Officer to join the Authority. You'll work across a variety of business and operational activities, providing support that helps the Authority stay organised, meet its priorities and deliver results. The role will bring a lot of variety so no two days will be the same!

The Professional Standards Authority is the NSW-based regulatory support agency for the multi-jurisdictional Professional Standards Councils. Together, the Councils lead the national system of professional standards regulation, and we collaborate with professional bodies and occupational associations to lift standards and safeguard consumers across Australia. If you enjoy variety, collaboration and getting things done, you'll thrive in this role.

Key responsibilities

• Providing high-quality administrative, operational and business support services to enable the efficient delivery of organisational priorities and achievement of business objectives.
• Coordinating procurement, contract administration and supplier performance activities to support compliant, value-for-money outcomes and effective resource utilisation.
• Providing a range of secretariat, executive and administrative support services, including proactive diary management, coordination of schedules, booking travel, business communications, event planning and support for committee and stakeholder meetings, and management of associated documentation, to support effective governance, service delivery, planning and decision-making outcomes.
• Preparing and coordinating reports, correspondence, briefing materials, presentations and other business documentation to support organisational planning, reporting and decision-making requirements.
• Providing project and operational support services, including monitoring and reporting on business activities and deliverables, to support the successful delivery of organisational objectives and outcomes.

About you

We're looking for someone who is organised, proactive and enjoys getting things done. You'll bring strong business support experience, excellent attention to detail and the ability to manage competing priorities in a fast-paced environment.

To be successful in this role you will have

• Strong organisational skills with the ability to manage competing priorities and deliver quality outcomes under pressure.
• Experience providing executive, administrative or business support services in a complex environment.
• Knowledge of financial administration, procurement processes and contract management principles.
• Strong communication skills, including experience preparing reports, briefing materials and correspondence and interacting with stakeholders verbally.
• Experience maintaining records and information management systems.
• A proactive approach to identifying improvements and implementing effective business processes.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service: A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace: The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.