At a Glance
- Tasks: Be a voice for children, ensuring their safety and wellbeing in the community.
- Company: Join the Department of Children, Youth Justice and Multicultural Affairs QLD.
- Benefits: Competitive salary, flexible leave, and ongoing training opportunities.
- Other info: Experience vibrant North Queensland living with stunning natural attractions.
- Why this job: Make a meaningful impact on children's lives while enjoying sunny Townsville.
- Qualifications: Bachelor's degree in Human Services, Social Work, or Psychology required.
The predicted salary is between 102817 - 111975 $ per year.
Every child needs someone. So does every family. What if it’s you? The Department of Families, Seniors, Disability Services and Child Safety is looking for passionate people to join us as Child Safety Officers (CSOs) in Townsville. Whether you’re a graduate or changing careers, if you have experience or interest in Social Work, Human Services, Psychology, or similar — this could be your next step.
What you need to be a CSO
- A Completed Bachelor degree in Human Services, Social Work, Psychology, or in a related field with further study or work experience.
- A Queensland Blue Card, which is a mandatory requirement to hold before applying for a Child Safety Officer Role.
- An Australian Driver’s License, and the legal right to work in Australia.
As part of your application, you will need to provide certified evidence of your qualifications, working rights, and driver’s license.
Working in Townsville
Townsville is the vibrant hub of North Queensland, offering a mix of coastal beauty, tropical islands, and a thriving regional city. As part of the Townsville CSSC, you’ll work across some of the region’s most stunning areas — including Ayr, Burdekin, Magnetic Island, Ingham, Hinchinbrook, Charters Towers, Hughenden and Palm Island — with occasional overnight travel. Townsville itself offers over 300 sunny days a year, a strong local economy, great amenities, and natural attractions like the Great Barrier Reef, Castle Hill, and lively beachfront precincts. Working in Child Protection here gives you a unique insight into the community and the chance to make a meaningful impact across a diverse and rewarding region.
What does being a CSO mean?
As a CSO, you’ll be a voice for children and young people, ensuring their safety and wellbeing under the Child Protection Act 1999. You’ll:
- Work closely with families, caregivers, and community organisations.
- Deliver statutory child protection services, including assessment, intervention, casework, and case management.
- Attend court and write affidavits.
- Work with partner agencies and Aboriginal and Torres Strait Islander community organisations.
- Provide safe, culturally informed, and respectful support to families from diverse backgrounds.
This is challenging work — but it’s also deeply rewarding. You’ll help build safer, brighter futures for Queensland’s children.
What you get for becoming a CSO:
- PO3 Starting salary of $102,817 - $111,975.
- 12.75% superannuation.
- Flexible leave and TOIL options.
- 2 weeks of formal training and ongoing training including one-on-ones with your Team leader.
Previous Departmental Applicants: All previous departmental applicants are advised that they will be subject to internal disciplinary checks.
Child Safety Officer employer: Department of Children, Youth Justice and Multicultural Affairs QLD
Join the Department of Children, Youth Justice and Multicultural Affairs in Mt Isa, where you will be part of a dedicated team committed to making a real difference in the lives of children and families. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our focus on community engagement ensures that your efforts have a meaningful impact. Enjoy the unique lifestyle that Mt Isa offers, with its vibrant community spirit and access to stunning natural landscapes.
Contact Details:
Department of Children, Youth Justice and Multicultural Affairs QLD Recruitment Team
