Strategic Manager, Enquiries & Dispute Resolution in Parramatta

Strategic Manager, Enquiries & Dispute Resolution in Parramatta

Parramatta Full-Time 133349 - 146946 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead complaint handling and develop policies for effective dispute resolution.
  • Company: Join Anti-Discrimination NSW, a leader in promoting equality.
  • Benefits: Competitive salary, hybrid work options, and generous leave entitlements.
  • Other info: Opportunity for professional growth in a supportive environment.
  • Why this job: Make a real difference in people's lives while advancing your career.
  • Qualifications: Experience in management and strong communication skills required.

The predicted salary is between 133349 - 146946 $ per year.

Anti-Discrimination NSW is recruiting a Manager Enquiries & Conciliation to lead complaint handling, develop policies, and drive efficient processes.

The role manages priorities, ensures staff induction and development, and aligns with the ADNSW strategic plan.

Hybrid work is available in Parramatta.

The position is Clerk Grade 9/10 with a base salary of 133,349–146,946 AUD per year, plus superannuation and annual leave loading. Applications close 1 November 2026.

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Strategic Manager, Enquiries & Dispute Resolution in Parramatta employer: Department: LRLS ADNSW Enquiries & Conciliation

Anti-Discrimination NSW is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation and collaboration thrive. Located in Parramatta, the organisation provides hybrid work options, competitive salaries, and comprehensive benefits, making it an ideal place for those seeking meaningful and rewarding careers in public service.

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Contact Details:

Department: LRLS ADNSW Enquiries & Conciliation Recruitment Team

We think you need these skills to ace Strategic Manager, Enquiries & Dispute Resolution in Parramatta

Complaint Handling
Policy Development
Process Improvement
Staff Induction
Staff Development
Strategic Planning
Priority Management