NSW Education Standards Authority (NESA) is seeking a Helpdesk Support Officer to join our team, delivering frontline support to schools for NAPLAN operations. This casual, full-time role is on-site at our Sydney offices for January–April 2027, 7 hours per day.
You will respond to phone and email inquiries, troubleshoot issues, and maintain records while working across multiple systems in a collaborative office environment. WWCC clearance is required before commencement.
NAPLAN Helpdesk Support Officer (On-site, Casual) in Sydney employer: Department/Agency: NESA
At NESA, we pride ourselves on being an exceptional employer that values meaningful contributions to education across NSW. Our flexible working arrangements, enviable CBD location, and commitment to employee well-being through generous leave entitlements and health benefits create a supportive work culture. Join us to grow your career in a purpose-driven environment where your efforts directly impact student achievement and safety.
