WE’RE NOT LOOKING FOR JUST ANOTHER RECEPTIONIST.
We’re looking for an exceptional Dental Front Office Coordinator.
Dentistry in Canterbury & Toorak Dental Studio | Melbourne, VIC
Are you an experienced dental receptionist who can keep a busy practice running smoothly, make patients feel genuinely cared for and stay one step ahead of what needs to happen next?
Are you organised, proactive and calm under pressure? Do you take ownership, work harmoniously with a team and get things done without waiting to be asked?
If so, we’d love to hear from you!
Our front office is the hub of our practices. We’re looking for an experienced dental professional who understands the demands of a busy dental environment and takes pride in delivering an exceptional patient experience.
This is not an entry-level role. We want someone who sees what needs doing, takes initiative and follows things through.
WHAT YOU’LL DO
- Deliver a warm, professional experience for every patient.
- Manage phones, appointments, cancellations and competing diary priorities.
- Proactively fill diary gaps and manage patient recalls and follow-ups.
- Handle patient accounts, payments and sensitive conversations confidently.
- Maintain accurate records and communicate effectively with clinicians.
- Take ownership of tasks and contribute positively to the team.
WHAT WE’RE LOOKING FOR
- Previous dental reception experience and a sound understanding of dental workflows. Clinical experience is desirable.
- Experience with D4W or similar dental practice management software.
- Excellent communication, organisation and attention to detail.
- Confidence managing competing priorities and difficult conversations.
- Initiative, accountability and a genuine team-first attitude.
- Reliability and pride in doing things properly.
We offer a professional, supportive team environment with clear expectations, established systems and opportunities to contribute and grow.
We’re looking for more than someone who can answer the phone. We want an experienced, proactive team member who takes pride in their work and makes a real difference to our patients and practice.
Hours and remuneration will be discussed with shortlisted candidates.
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Front office coordinator - dental in Melbourne employer: Dentistry In Canterbury
At Dentistry in Canterbury & Toorak Dental Studio, we pride ourselves on fostering a supportive and dynamic work environment where our team members can thrive. With a strong emphasis on professional development, we offer ongoing training and growth opportunities, ensuring that our employees are well-equipped to deliver exceptional patient care. Located in the vibrant Melbourne area, our practice not only values work-life balance but also promotes a culture of collaboration and respect, making it an ideal place for passionate individuals to advance their careers in dentistry.
