At a Glance
- Tasks: Manage patient flow, oversee team performance, and handle billing and compliance.
- Company: A well-established dental practice with a positive local reputation.
- Benefits: Competitive salary, real decision-making authority, and supportive ownership.
- Other info: Opportunity for professional development and a genuine role in practice initiatives.
- Why this job: Shape practice growth and enhance patient experiences in a dynamic environment.
- Qualifications: Experience in practice management, strong communication skills, and financial management knowledge.
The predicted salary is between 58500 - 71500 $ per year.
- Manage the appointment book, recall systems, and day-to-day patient flow
- Oversee rostering, recruitment, onboarding, and performance for the support team
- Manage billing, HICAPS/Medicare claims, accounts payable/receivable, and budget reporting
- Ensure compliance with NSW WHS requirements and Dental Board of Australia infection control guidelines
- Handle patient complaints and escalations with professionalism and care
- Coordinate local marketing and promotions — Google Business Profile, community outreach, patient communications
- Act as first point of contact for our IT and website support providers
- Partner with the owners on practice growth initiatives
About You
- Demonstrated experience in practice or business management — dental or allied health highly regarded (Minimum 1 Year experience)
- Strong understanding of NSW workplace health and safety requirements
- Confident with budgeting, reporting, and day-to-day financial management
- Experience managing rosters, recruitment, and staff performance
- Excellent communicator, calm under pressure, genuinely enjoys solving problems
- Comfortable with dental practice management software (D4W) — or a fast learner if you haven't used these specifically
- Familiarity with HICAPS and Medicare claiming processes highly regarded
What We Offer
- Competitive salary, reflective of experience
- Real decision-making authority — not just a title
- A genuine role in shaping practice growth, promotions, and patient experience initiatives
- Supportive ownership team invested in your development
- Established, positive local reputation to build on — not a start-from-scratch practice
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Practice Manager in Richmond employer: Dentessential
Dentessential offers a supportive work environment where employees can thrive in their roles. The company values professional growth and provides opportunities for staff to develop their skills in practice management within the dental industry. With a focus on compliance and patient care, Dentessential fosters a culture of teamwork and excellence.
We think you need these skills to ace Practice Manager in Richmond
Communication Skills
Problem-Solving Skills
Organizational Skills
Adaptability
Teamwork
Time Management
Flexibility
