At a Glance
- Tasks: Manage the front desk, greet patients, and handle appointments with ease.
- Company: Join a friendly dental practice focused on patient care.
- Benefits: Stable hours, supportive team, and opportunities for growth.
- Other info: Enjoy a dynamic work environment with a focus on teamwork.
- Why this job: Be the welcoming face of our practice and make a difference in patient experiences.
- Qualifications: Experience with EXACT software and strong communication skills preferred.
The predicted salary is between 28350 - 34650 $ per year.
We are looking for a proactive, energetic, and highly organized Dental Receptionist to join our team 5 days a week. You will manage a busy front desk with ease, providing patients with a seamless and professional experience from the moment they walk in.
Key responsibilities:
- Full management of the front desk, including greeting patients and managing check-ins
- Efficiently managing the appointment book using EXACT (SOE) software
- Answering phone inquiries and managing patient recalls and follow-ups
- Processing payments, HICAPS/insurance claims, and daily reconciliations
- Liaising between patients and the clinical team to ensure smooth daily operations
About you:
- Previous experience with EXACT (Software of Excellence) is highly regarded
- Excellent verbal and written communication skills with a warm, welcoming demeanor
- Prior experience in a dental or healthcare setting is strongly preferred
- Ability to notice details, anticipate needs, and multitask calmly under pressure
- Reliable with core hours (Monday to Friday, 9:00 AM – 5:00 PM) with flexibility to stay slightly later or adjust when clinical flow requires
Dental Assistant / Receptionist in Melbourne employer: Dental@NiddriePlaza
Dental@NiddriePlaza offers a dynamic work environment where employees can thrive in their roles as they manage a busy front desk and interact with patients daily. The practice values proactive and energetic team members, providing opportunities for professional growth and development within the dental field. With a focus on delivering seamless patient experiences, staff are encouraged to enhance their skills in a supportive atmosphere.
