Dental United Group
Townsville, North Queensland
Part-time increasing to full-time
Be the face of Dental United Group in Far North Queensland.
Dental United Group is expanding, and we're looking for an experienced and motivated Field Service Technician to join our growing team in Townsville.
The role will initially be part-time, developing into a full-time position as we grow our client base throughout the region.
This is an exciting opportunity to represent our business across Far North Queensland while being fully supported by our experienced technical and administration teams based on the Sunshine Coast.
Working across dental practices throughout the region, you'll install, service, maintain and repair a wide range of dental equipment. You'll work independently in the field while always having the support and knowledge of the wider Dental United Group team behind you.
About You
Cultural fit is important to us. We're looking for someone who:
- Communicates confidently with customers and colleagues
- Takes pride in delivering reliable, high-quality service
- Is organised and comfortable working independently
- Approaches problems calmly and professionally
Key Responsibilities
- Diagnose, service and repair dental equipment
- Install dental equipment and assist with new surgery fit-outs
- Carry out preventative maintenance
- Perform steriliser validation and help practices maintain equipment compliance
- Manage parts, tools and vehicle stock
- Complete service reports and warranty documentation
- Respond to customer concerns and escape issues when required
- Build strong relationships with existing customers and help grow our client base throughout Far North Queensland
Skills and Experience
- Experience as a service technician in the dental or medical industry is preferred but not essential
- Experience with steriliser validation and compliance requirements is highly regarded
- Electrical, electronic, mechanical or similar trade background
- A qualified electrician would be beneficial but is not essential
- Previous fault-finding and troubleshooting experience
What We Offer
- Competitive salary based on experience
- Part-time hours, progressing to full-time as the region grows
- Fully maintained company vehicle
- Ongoing professional development and industry training
- Career progression within a growing national business
- Strong technical and administrative support from our Sunshine Coast team
- The opportunity to build and represent Dental United Group across Far North Queensland
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Service Technician in Townsville employer: Dental United Group
Dental United Group is an exceptional employer located in Newcastle, offering a dynamic work environment where organisation and problem-solving skills are highly valued. With a supportive team culture and comprehensive training provided, employees have the opportunity to grow and develop their skills while enjoying a variety of tasks that keep each day engaging. Join us to be part of a thriving Australian dental equipment service business that prioritises customer satisfaction and teamwork.
