Join Our Team as aFront Office Coordinartor at our SunburyDental Clinic!
Are you an experienced professional with a passion for both dentistry and exceptional patient care? Sunbury Dental House is seeking a dedicated Front Office Coordinator to join our team at our vibrant dental clinic.
About Us: At the Dental House Group, we pride ourselves on providing personalised and top-quality dental care in a welcoming and comfortable environment. Our team is committed to delivering outstanding service and ensuring every patient's experience is positive and stress-free.
The Role:
As the first point of contact for our patients, you will be instrumental in creating a welcoming experience while ensuring the day-to-day operations run seamlessly.
Key responsibilities include:
- Welcoming and assisting patients with warmth and professionalism
- Managing appointments, recalls, and daily schedules with accuracy and foresight
- Coordinating bookings across multiple clinicians and treatment areas
- Assisting with theatre bookings and more complex scheduling requirements
- Responding to phone and email enquiries in a timely and professional manner
- Processing payments and health fund claims accurately
- Maintaining a structured and organised reception environment
This role is ideal for someone proactive, detail-oriented, and confident in taking ownership of their responsibilities.
About You:
You will ideally:
- Have experience in dental or medical reception and understand the pace of a busy clinic
- Bring at least 1-2 years of relevant reception experience
- Be highly organised with strong attention to detail
- Communicate clearly, professionally, and with genuine warmth
- Remain calm, positive, and solution-focused in a fast-paced environment
- Show initiative and actively support the wider team
- Value teamwork and contribute positively to workplace culture
- Be reliable, consistent, and committed to high standards
What We Offer:
- A professional, supportive, and respectful team environment
- A modern, well-equipped and growing practice
- Clear systems and support to help you succeed
- Competitive remuneration based on experience
- A stable, long-term opportunity for the right person
Front Office Coordinator in Melbourne employer: Dental House Group
At Melton Dental House, we pride ourselves on fostering a supportive and innovative work culture that empowers our Dental Assistants to thrive. With a focus on professional development, you will have the opportunity to upskill in implant procedures and general dentistry while enjoying a balanced 4-day work week. Our state-of-the-art facility and commitment to digital workflows ensure that you are equipped with the latest tools and techniques to provide exceptional patient care.
