Product/Category Support Assistant in Melbourne

Our client is a leading supplier of workshop equipment to the automotive service & repair sectors. Due to business growth, they are seeking a Product Support Assistant to help shape its technical direction, strengthen supplier relationships, and support commercial outcomes across the business. This is a full-time, on-site role based in Melbourne's South East and is ideal for someone who thrives in a hands-on, technical, and commercially minded environment.

Working closely with the CEO you will play a key part in expanding the product range, improving product performance, and supporting the CEO with supplier relationships, pricing, and competitor analysis.

Key Responsibilities

• Supplier liaison to expand product offerings and monitor competitor activity and evaluate supplier performance
• Inventory planning to help determine and review min/max stock levels including product costs, descriptions, pricing.
• Technical support for sales teams and customers, including specifications and performance guidance.
• Product lifecycle review and recommendations for product changes.
• Catalogue and price list support in collaboration with marketing.

We are seeking a candidate with a good working knowledge of workshop equipment who is looking to further their career in Product/Category development.

Along with your sound communication skills, you will have solid computer literacy with strong Excel skills. A high level of attention to detail is required in this role, and the ability to work in a small, hands on team environment.

A solid salary will be negotiated with the successful candidate.

PLEASE NOTE

• This role is open only to Australian Citizens or Residents, or those will full working rights in Australia.

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