At a Glance
- Tasks: Lead consumer experience projects and enhance service offerings at HammondCare.
- Company: HammondCare, a leading organisation focused on improving lives through exceptional care.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to enhancing customer satisfaction.
- Why this job: Make a real difference in consumer experiences while working in a supportive team.
- Qualifications: Strong communication skills and a passion for data-driven problem-solving.
The predicted salary is between 63000 - 77000 $ per year.
Hammond Care is seeking a Customer Experience Specialist in St Leonards, NSW.
You will scope and drive consumer-centric CX projects and campaigns, partnering with the Head of Customer Experience to improve service across Hammond Care’s offerings.
You will map journeys, analyze feedback, and manage Voice of Customer tools to deliver measurable improvements.
A proactive communicator and data-driven problem-solver will thrive in our hybrid work environment.
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CX Lead – Hybrid Role Improving Consumer Experience in St Leonards employer: Dementia
HammondCare is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Full Stack Developer role in St Leonards, NSW. With a strong emphasis on employee growth and leadership influence, you will have the opportunity to work on cutting-edge AI-driven solutions while enjoying the flexibility of hybrid work arrangements. Join us to make a meaningful impact in the digital landscape and contribute to practical AI outcomes that enhance lives.
