Dementia Australia is seeking a full-time Helpline Team Leader based in North Ryde, NSW. You will lead and develop the helpline team, manage day-to-day operations and rostering, and drive service delivery improvements across programs with a focus on client satisfaction.
You will participate in an on-call roster, occasionally work outside business hours, and report to the Manager Helpline Services. The role emphasises collaboration, governance, and continuous learning within a supportive culture.
Dementia Helpline Team Leader | Lead, Innovate & Support in North Ryde employer: Dementia Australia
At Dementia Australia, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Located in North Ryde, NSW, our supportive work culture offers flexible arrangements, generous leave entitlements, and a commitment to employee growth through continuous professional development. Join us in making a meaningful impact while enjoying attractive salary packaging options and a range of wellbeing programs designed to support you and your family.
