At a Glance
- Tasks: Provide on-site tech support and troubleshoot equipment for customers.
- Company: Delpro Technical Services, a leading provider in field service support.
- Benefits: Gain hands-on experience in IT and electronics with flexible work options.
- Other info: Work independently while enjoying a dynamic and supportive environment.
- Why this job: Perfect entry-level role to kickstart your career in tech and customer service.
- Qualifications: No experience needed, just a passion for IT and good communication skills.
The predicted salary is between 63000 - 77000 $ per year.
Delpro Technical Services provides field service support across Townsville and surrounding areas. We are seeking a Field Service Technician to assist with on-site Point of Sale, EFTPOS and IT field service work, including equipment installations, swaps and basic troubleshooting. This is an excellent entry-level opportunity for someone interested in IT or electronics looking to develop practical field service experience. We welcome applications from individuals seeking part-time/casual employment, or experienced independent contractors looking for additional field service work in the region.
About the Role
This is a hands-on, field-based role supporting a variety of customer sites. The role would suit someone with a strong interest in IT or electronics, good customer service skills, a willingness to learn and the ability to work independently. You will be expected to work professionally, follow established procedures, maintain accurate records and represent Delpro to a high standard.
Key Responsibilities
- Attend customer sites to provide basic technical support and troubleshooting
- Perform diagnostics and repairs on PCs, peripherals, printers, EFTPOS equipment and related hardware
- Assist with EFTPOS installations, upgrades and equipment swaps
- Support basic networking tasks
- Maintain accurate job notes, service records and stock records
- Conduct basic asset management and equipment checks
- Meet response times, job completion requirements and documentation standards
- Deliver professional and friendly customer service
What You’ll Need
- No previous industry experience required for employee applicants, although an interest in IT or electronics is preferred
- Good communication skills and professional presentation
- Reliability, punctuality and willingness to learn
- Strong attention to detail and organisational skills
- Ability to follow instructions and work independently
- Current Australian driver’s licence
- Access to reliable transport
- Police check, or willingness to obtain one
Field Service Technician employer: Delpro Technical Services Pty Ltd
Delpro Technical Services is an outstanding employer in Townsville, offering a supportive work culture that values learning and development for entry-level Field Service Technicians. With flexible part-time and casual opportunities, employees can gain hands-on experience in IT and electronics while enjoying a friendly environment that encourages professional growth and teamwork. The company prioritises customer service excellence, ensuring that staff are well-equipped to represent Delpro with pride and professionalism.
Contact Details:
Delpro Technical Services Pty Ltd Recruitment Team
