At a Glance
- Tasks: Lead the merchandise store at Collingwood Football Club and deliver exceptional customer experiences.
- Company: Join Delaware North, a leader in hospitality and retail at iconic venues.
- Benefits: Develop leadership skills, work in a supportive team, and enjoy career growth opportunities.
- Other info: Flexible hours and exposure to exciting events in Melbourne.
- Why this job: Be part of an iconic sporting brand and connect fans with their passion.
- Qualifications: Experience in retail leadership and strong communication skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
Delaware North Australia is seeking an experienced and driven Shop Manager to lead the retail merchandise operation at the iconic Collingwood Football Club. This is an exciting opportunity to combine your passion for retail leadership with one of Australia's most recognised sporting brands.
As Shop Manager, you'll be responsible for delivering exceptional customer experiences, leading a high-performing team, driving sales outcomes, and ensuring the smooth day-to-day operation of the Club's merchandise store. From match-day excitement to everyday retail excellence, you'll play a key role in helping fans connect with the black and white through an outstanding shopping experience.
What we offer:
- Opportunities to develop your leadership and retail management skills
- Working at one of Australia's most iconic sporting clubs
- A supportive and collaborative team environment
- Career development opportunities within a global organisation
- Exposure to some of Melbourne's most exciting events and venues
- Potential opportunities to work across our broader venue network
What will you do?
- Lead the day-to-day operations of the Collingwood Football Club merchandise store
- Drive sales performance while delivering an exceptional customer experience
- Recruit, train, coach and develop team members
- Manage staff rostering, supervision and task allocation
- Oversee inventory management, stock control and visual merchandising standards
- Support banking, cash handling and reporting procedures
- Ensure the store is presented to the highest standard at all times
- Maintain compliance with workplace health and safety requirements
- Support match-day and event operations as required
More about you:
- Previous experience in a retail leadership role, ideally as a Store Manager, Assistant Store Manager or equivalent
- Proven ability to lead, coach and motivate teams to achieve results
- Strong operational retail management experience, including stock control and cash handling
- Excellent communication and customer service skills
- A hands-on leadership style with the ability to thrive in a fast-paced environment
- Understanding of workplace health and safety requirements
- Flexibility to work weekends and varied hours in line with AFL fixtures and club events
The application period will close on 17/08/2026, unless sufficient qualified candidates are identified sooner.
Manager Shop in Melbourne employer: Delaware North
Delaware North Australia offers an exceptional work environment at Lizard Island Resort, where you can immerse yourself in the stunning beauty of the Great Barrier Reef while contributing to a 5-star guest experience. With a strong focus on employee growth, comprehensive training programs, and unique benefits like friends-and-family discounts, this role not only promises a rewarding career but also a chance to be part of a professional team dedicated to excellence in hospitality. Join us and discover why working here is more than just a job; it's a lifestyle.
