At Defence Health, we're united in our purpose to protect the health of those who protect our country. We're here to support the families of serving ADF members, ex-serving ADF and Reservists, plus the wider Defence community, to manage their health care. As a not-for-profit fund, we are for our members, not shareholders.
We live by our values of member-first, trust, community, ownership, and excellence. Our values underpin our inclusive workplace, where we celebrate our diversity and recognise our achievements, unique perspectives, and talents.
Defence Health is a place where we are all encouraged to excel and where we strive to be a high-performing organisation by continuously setting a better standard. We show up, stick together, solve it, and see it through.
Our promise to our own people is the same as our promise to members; we look after our own.
The Role
We are seeking an experienced Business Analyst to support our People & Transformation function at Defence Health, on a 12-month contract basis. Acting as the conduit between the DHL Business & DHL Technology to deliver business needs through technology outcomes, you will facilitate & own the requirements gathering process in order to develop successful solutions for the business.
Responsibilities include:
- Conducting requirements lifecycle activities: analysis, validation, and verification, ensuring that requirement statements are complete, consistent and concise
- Eliciting requirements using various IIBA Techniques such as interviews, analysis and surveys
- Modelling business processes and identify opportunities for process improvements using BPMN 2.0
- Identifing issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Balancing technology and business issues as well as communicate appropriately with both technology and business stakeholders
About you
- Tertiary qualified or related bachelor's degree
- 3+ years' experience as a Business Analyst
- Experience presenting to stakeholders including Executives
- Strong team player who works collaboratively towards common goals
- Energetic, driven and committed to project success while working under tight time constraints and pressure
- Ability to think analytically, solve problems to complex business/system processes, and document results
- Experience working with AI is advantageous, but not essential
Why choose Defence Health
- Career opportunities: We grow our own and recognise initiative, high performance, and commitment with opportunities for career progression.
- Make an impact: as a purpose-driven organisation, we partner with veteran support organisations to offer meaningful volunteering experiences and connect to our community.
- Free top-tier health insurance for you and your immediate family valued at approx. $6,000 per year (after completing a minimum employment period).
- Competitive remuneration and health and wellbeing initiatives: Access to discounted gym memberships and an additional paid day of wellbeing leave each year.
- Company funded parental leave: Fully funded paid parental leave for eligible employees with superannuation paid for the entire length of approved parental leave.
- Social Committees: connect with your colleagues, have your say, and develop new skills with our Social Club, Health and Safety, and Diversity and Inclusion Committees.
- Prime location: Our office is conveniently located on St Kilda Road with great access to public transport and local amenities.
Business Analyst (12-month FTC) employer: Defence Health Ltd
Defence Health Ltd is an exceptional employer that fosters a collaborative and innovative work culture, ideal for strategic leaders looking to make a significant impact in the healthcare sector. With a strong focus on employee growth and development, you will have access to ongoing training and mentorship opportunities, all while working in a dynamic environment that values your contributions to shaping the future of commercial acquisitions and property management. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages work-life balance and professional advancement.
