At a Glance
- Tasks: Lead member guidance and content strategy for a seamless digital experience.
- Company: Defence Bank, committed to building strong member relationships.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and member satisfaction.
- Why this job: Shape meaningful member journeys and make a real difference in their experiences.
- Qualifications: Experience in communications and a passion for creating engaging content.
The predicted salary is between 56250 - 68750 $ per year.
Defence Bank is seeking a Guidance Communications Manager in Melbourne to own member guidance and content strategy across website content, lifecycle communications and digital experiences.
You will shape connected member journeys, ensuring clear, consistent guidance wherever members interact with us.
You'll lead strategy and hands-on delivery to transform complex information into practical guidance, building confidence, trust and long-term member relationships within a lean marketing team.
Guidance Communications Lead — Member Journeys & Content in Melbourne employer: Defence Bank
Defence Bank is an exceptional employer that prioritises a people-first culture, offering flexible working arrangements and innovative technology to empower employees. With a strong commitment to professional growth and community service, employees can thrive in a supportive environment while making a meaningful impact on the lives of Defence personnel and their families. Recognised as an Employer of Choice, Defence Bank fosters a collaborative atmosphere where individual talents are celebrated and career development is actively encouraged.
