At a Glance
- Tasks: Welcome clients, manage appointments, and support daily clinic operations in a busy healthcare environment.
- Company: Dee Wardrop Speech Pathology Services, a respected therapy practice since 2006.
- Benefits: Supportive team culture, ongoing training, and convenient locations near coffee and transport.
- Other info: Full-time role with flexible hours across Northcote and Coburg clinics.
- Why this job: Make a real difference to children and families while thriving in a collaborative team.
- Qualifications: Excellent communication skills, organised, and previous customer service experience preferred.
The predicted salary is between 47250 - 57750 $ per year.
Dee Wardrop Speech Pathology Services – Northcote VIC
Do you enjoy creating a warm, welcoming environment and thrive in a busy, supportive workplace? We are seeking a front of house receptionist to join our admin team and provide our new clients with compassionate, high-level customer care. If you love being part of a team, and are organised, efficient and take pride in making every client feel comfortable and valued, this could be the role for you!
About Us
Dee Wardrop Speech Pathology (DWSP) is a well-established and highly regarded private therapy practice supporting children, adults and families since 2006. We are seeking a friendly, organised and proactive full-time Receptionist to join our welcoming administration team. The role is based across our Northcote and Coburg clinics. This is a varied and people-focused role, ideal for someone who enjoys working in a busy healthcare environment and being the first point of contact for clients and families.
About the Role
- Welcoming clients and families with warmth and professionalism
- Answering phones and responding to enquiries
- Scheduling and managing appointments for clinicians
- Processing payments and maintaining accurate client records
- Liaising with clinicians and supporting daily clinic operations
- General administrative duties to ensure smooth practice flow
- Full time position, including fortnightly evening or Saturday on a rotating roster
This role is based across our Northcote and Coburg locations, so flexibility to work at both sites is essential.
About You
- Has excellent communication and interpersonal skills
- Is highly organised with strong attention to detail
- Can multitask and remain calm in a busy environment
- Enjoys working as part of a collaborative team
- Demonstrates a positive, friendly and professional attitude
- Is tech savvy and comfortable using different email and customer management software systems
- Has previous reception, administration or customer service experience (healthcare experience highly regarded but not essential)
Why Join Us?
- Supportive, friendly and inclusive team culture
- Well-established practice with a strong reputation
- Variety in your working week
- Opportunity to make a real difference to children and families
- Ongoing training and support
- Convenient inner-north Melbourne locations (well located to coffee and public transport)
Applications close Wednesday 14 October 5pm. Interviews may be offered as applications are received. For queries regarding the position, please contact Danielle (Practice Manager) on 8376 6399.
Reception & Customer Service in Melbourne employer: Dee Wardrop Speech Pathology Services
Dee Wardrop Speech Pathology Services is an exceptional employer, offering a supportive and inclusive team culture where you can thrive in a busy healthcare environment. With a strong reputation since 2006, employees benefit from ongoing training, the opportunity to make a meaningful impact on clients' lives, and convenient locations in inner-north Melbourne, making it an ideal workplace for those passionate about customer care.
Contact Details:
Dee Wardrop Speech Pathology Services Recruitment Team
