At a Glance
- Tasks: Welcome clients, manage appointments, and support daily clinic operations in a busy healthcare environment.
- Company: Dee Wardrop Speech Pathology Services, a respected therapy practice since 2006.
- Benefits: Supportive team culture, ongoing training, and convenient locations near coffee and public transport.
- Other info: Full-time role with flexible hours across Northcote and Coburg clinics.
- Why this job: Make a real difference to children and families while working in a friendly, inclusive environment.
- Qualifications: Excellent communication skills, organised, and previous customer service experience preferred.
The predicted salary is between 47250 - 57750 $ per year.
Do you enjoy creating a warm, welcoming environment and thrive in a busy, supportive workplace? We are seeking a front of house receptionist to join our admin team and provide our new clients with compassionate, high-level customer care.
About Us
Dee Wardrop Speech Pathology (DWSP) is a well-established and highly regarded private therapy practice supporting children, adults and families since 2006. We are seeking a friendly, organised and proactive full-time Receptionist to join our welcoming administration team. The role is based across our Northcote and Coburg clinics.
This is a varied and people-focused role, ideal for someone who enjoys working in a busy healthcare environment and being the first point of contact for clients and families.
About the Role
- Welcoming clients and families with warmth and professionalism
- Answering phones and responding to enquiries
- Scheduling and managing appointments for clinicians
- Processing payments and maintaining accurate client records
- Liaising with clinicians and supporting daily clinic operations
- General administrative duties to ensure smooth practice flow
- Full time position, including fortnightly evening or Saturday on a rotating roster
This role is based across our Northcote and Coburg locations, so flexibility to work at both sites is essential.
About You
- Has excellent communication and interpersonal skills
- Is highly organised with strong attention to detail
- Can multitask and remain calm in a busy environment
- Enjoys working as part of a collaborative team
- Demonstrates a positive, friendly and professional attitude
- Is tech savvy and comfortable using different email and customer management software systems
- Has previous reception, administration or customer service experience (healthcare experience highly regarded but not essential)
Why Join Us?
- Supportive, friendly and inclusive team culture
- Well-established practice with a strong reputation
- Variety in your working week
- Opportunity to make a real difference to children and families
- Ongoing training and support
- Convenient inner-north Melbourne locations (well located to coffee and public transport)
How to Apply
Please submit your resume via Seek. Please include a brief cover letter to help us get to know you and understand why you're interested in a role with us - our team is tight knit and we prioritise a good fit!
We encourage applications from organised and professional candidates who align with our values of kindness, teamwork and high-quality client care. Applications close Wednesday 14 October 5pm. Interviews may be offered as applications are received.
For queries regarding the position, please contact Danielle (Practice Manager) on 8376 6399.
Healthcare Front Desk & Patient Care Coordinator in Melbourne employer: Dee Wardrop Speech Pathology Services
At Dee Wardrop Speech Pathology Services, we pride ourselves on fostering a supportive and inclusive team culture where every member is valued. Located in the vibrant inner-north Melbourne area, our practice offers ongoing training and opportunities for professional growth, allowing you to make a meaningful impact on the lives of children and families while enjoying a dynamic work environment. Join us to be part of a well-established practice that prioritises kindness, teamwork, and high-quality client care.
Contact Details:
Dee Wardrop Speech Pathology Services Recruitment Team
