Retail Associate in Kingston

Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands and is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. We are growing rapidly and we're looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

We are looking to hire a casual Counter Associate to work at our Myer Southland counter. The successful candidate will be available to work weekends, some evenings (Thurs and/or Fri is essential) and public holidays, approximately 15-20 hours per week, with extra hours available during peak periods and the possibility of extra shifts available at our Myer Chadstone counter. To be successful in this role, you must be available to work at least 3 days per week as a minimum.

WHAT YOU'D BE DOING IN THIS ROLE

• Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM's vision through excellent service.
• Determine the customer's needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training.
• Ensure standards for quality, customer service and health and safety are met.
• Adhere to the DECIEM experience and deliver unparalleled customer service.
• Educate customers about the world of Beauty and Skin Care, DECIEM brands and products.
• Manage customer feedback and queries.
• Operate POS and complete transactions accurately and efficiently.
• Participate in inventory control and counts to ensure product stock is up to date.
• Contribute to a positive, fun, and professional team environment.
• Stay up to date with product knowledge, company information, launches and campaigns.
• Perform operational duties such as cash handling, restocking, replenishing products.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Love of beauty products and a passion for skincare.
• Comfortable in engaging customers and applying products with the customer while providing consultations.
• Ability to multi-task, while providing professional and outstanding customer service.
• Effective time management and communication skills.
• Attention to detail and problem-solving skills.

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

There's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits:

• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• First dibs on new products.
• A generous discount on DECIEM products for you, your family, and your friends.

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM's objective is to build growth and do good things while prioritising people, animals, and the Earth. Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. DECIEM is an equal-opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.