Charter and Tours Reservations Officer - Auburn (Full-Time)
This is a busy, varied role at the centre of Deanes Coaches Group's Sydney operation. No two days are the same. You'll work closely with the operations team, drivers and customers to make sure every trip runs smoothly.
Key responsibilities
Preparing and sending charter quotes
Managing charter bookings, including final details checks and booking amendments
Booking tours, taking payments and keeping customers informed
Handling operational administration: lost property enquiries, complaints and compliments, driver and customer communication, and general admin
Answering general enquiries by phone and email
About you
Experience in travel, tours, or bus and coach operations
Organised, with strong attention to detail
Comfortable in a high-volume environment
A genuine team player with a positive, helpful approach to customers and colleagues
Full-time permanent position based at Auburn depot
Comprehensive training, so you'll be supported from day one
A friendly, supportive Sydney-based team
The chance to work with a family-owned business that values its people
Variety across charter, tours, school services and major contracts
About us
Deanes Coaches Group is a family-owned and operated bus and coach company. We run charter, tours, private school services, FlixBus, Snowy 2.0 and TrainLink services. We're growing our Sydney team at our Auburn depot.
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Contact Details:
Deanes Coaches Group Pty Ltd Recruitment Team
