At a Glance
- Tasks: Lead and guide the People Operations team to enhance employee experience and support.
- Company: Join Deakin University, a progressive institution with a global impact.
- Benefits: Enjoy flexible work arrangements, generous leave options, and ongoing career development.
- Other info: Inclusive culture that values diversity and supports personal growth.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Postgraduate qualifications or extensive relevant experience in HR and team management.
The predicted salary is between 95000 - 95000 $ per year.
Based at either our Melbourne Burwood or Geelong Waterfront Campus, hybrid work available. Full-time and continuing.
Why work with us? Deakin is a Victorian university with a global impact. We are agile and innovative, and committed to making a positive impact through our excellence in education and research and the contributions we make to the wider community. As one of Australia’s largest universities, Deakin has strong global linkages, world-class research and an education portfolio that blends the best of campus and digital delivery into a highly supportive and personalised student experience. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
At Deakin, you will enjoy a range of benefits, including various leave options such as generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to advance your career; an inclusive, supportive culture and environment to work in, both online and on campus.
About the role: The Senior Coordinator, People Operations is responsible for leading and guiding the Coordinators and Senior Advisers in the People Operations team to deliver exceptional and accurate support and advice throughout the employment lifecycle. This role focuses on both leading key projects to enhance the employee experience as well as ensuring the day-to-day effective and efficient delivery of people operations services.
People Operations is part of our exceptional People Services department - the operational hub of the People function. Made up of three specialist teams (People Operations, Recruitment Services and Payroll), People Services acts as the first point of contact for HR support across Deakin. People Services delivers a range of essential services including handling general HR enquiries, managing payroll and coordinating end-to-end recruitment. As part of the wider Customer Experience division, People Services works closely with People and Culture to provide a high-quality, customer-centric service that is dependable and professional. Together, these qualities help us create a positive experience for our people.
As the Senior Coordinator, People Operations you will:
- Lead with values, ethics and emotional intelligence to grow team resilience, inclusion and performance and set clear standards of expected behaviour and celebrate and reward outstanding performance.
- Lead the team by providing direction and oversight to ensure high-quality support and advice on all employment lifecycle matters.
- Oversee the accuracy and effectiveness of data input into the HR management system, implementing quality improvement initiatives and conducting regular reviews and audits.
- Enhance the efficiency and effectiveness of people operations through the delivery of targeted projects that ensure compliance and an improved experience for our staff.
- Develop, maintain and use a variety of systems, processes, diverse range of people and sources to gather information and gain deeper understanding and make critical strategic decisions.
- Establish systems and procedures to monitor, guide and track progress and strive for excellence and continually evaluate progress and effectively overcome barriers to achieve outcomes.
To be successful, you’ll have:
- Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
- Extensive experience and management expertise; or
- An equivalent combination of relevant experience and/or education/training.
- Experience in leading and managing a team, including setting clear objectives, providing direction, and ensuring high performance.
- Experience in people operations, including managing employment lifecycle processes and providing HR advice.
- Experience in leading and executing projects related to employee experience, or HR initiatives.
To apply, please submit your updated resume and a short cover letter outlining your skills and experience aligning to this role.
For a confidential discussion regarding this role, please contact Fadzai Sanjeev - Senior Manager, People Operations via f.sanjeev@deakin.edu.au. Applications for this position close on Sunday, 17 August 2025.
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.
Senior Coordinator, People Operations in Melbourne employer: Deakin University
Deakin University is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Melbourne. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to lead impactful research initiatives while contributing to meaningful educational outcomes. The university's focus on integrating industry practices ensures that your work will not only advance your career but also make a significant difference in the community.
