At a Glance
- Tasks: Support Deaf clients in managing their NDIS plans and achieving independence.
- Company: Join Deaf Connect, the leading service provider for the Deaf community.
- Benefits: Competitive pay, salary packaging, flexible work, and wellness support.
- Other info: Be part of a supportive team that values Heart, Courage, and Discovery.
- Why this job: Make a real difference in the lives of Deaf individuals while growing your career.
- Qualifications: Experience in disability services and fluency in Auslan preferred.
The predicted salary is between 47250 - 57750 $ per year.
Pay: $40.49 to 43.42 p/hour + salary packaging + 12% super
About the role:
The Support Coordinator is responsible for proactively assisting Deaf, Deafblind, and hard-of-hearing clients in utilising and managing their NDIS plans. This includes supporting clients in achieving their long‑term goals and fostering independence through capacity‑building activities.
Main responsibilities of the role include:
- Facilitate the development of community connections for Deaf and hard‑of‑hearing individuals and their families.
- Collaborate with clients to review and manage their NDIS plans, ensuring timely service delivery and effective use of available supports.
- Assist clients in understanding their goals and identifying actionable steps for achievement, including translation between English and Auslan where required.
- Research, coordinate, and manage a range of supports tailored to clients’ needs across multiple providers and platforms.
- Provide services face‑to‑face or virtually through various online platforms, ensuring timely and efficient delivery. Travel to various locations may be required as directed by management.
- Maintain and nurture relationships with other service providers to promote coordinated and seamless service delivery for clients.
About you:
In your application, let us know if you have these key skills and experience:
- Demonstrated knowledge and application of the National Disability Insurance Scheme (NDIS), The National Disability Insurance Agency (NDIA) policies, Disability Inclusion Act 2014 and other relating legislative requirements pertaining to the role, within the workplace.
- Experience working within the disability sector.
- Fluency in Auslan.
- Experience working in a Support Coordinator, or similar role.
- Extensive knowledge of, and awareness of the Deaf community and culture.
- Passionate about provision of high‑quality person centred supports for our Deaf and hard of hearing individuals.
You should also let us know if you have these other great skills:
- Relevant qualification such as a minimum of Cert IV in Disability Services.
About Us:
Deaf Connect is the largest, whole‑of‑life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.
We offer an attractive benefits program including:
- Salary packaging, enabling you to make huge savings on tax and maximise your pay
- Flexibility regarding working arrangements
- Discount membership to gyms and facilities throughout Australia
- Free annual flu vaccinations
- Free comprehensive online learning portal
- Free financial wellness support through our default super fund
The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.
Support Coordinator in Parramatta employer: Deaf Connect
Deaf Connect is an exceptional employer, dedicated to empowering the Deaf community while fostering a supportive and inclusive work environment. With a strong focus on employee growth, we offer extensive professional development opportunities, hybrid working arrangements, and unique benefits like salary packaging and wellness support. Join us in making a meaningful impact while enjoying a culture that values Heart, Courage, and Discovery.
