ResearchMaster Pty Ltd is a Melbourne-based technology company offering a fully integrated research management system for higher education and research institutions. They seek a Customer Success Manager to act as the voice of the customer, aligning the product with industry trends and expectations, while coordinating client engagements and product launches.
The role emphasizes building deep product knowledge, managing RFx responses, and developing business cases and roadmaps for Research Office
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Customer Success Manager for Research Enterprise Software in Melbourne employer: Dca
ResearchMaster Pty Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of South Wharf, Melbourne. As a Customer Success Manager, you'll benefit from a supportive environment that prioritises professional growth, with opportunities to engage directly with clients and influence product development. The company is dedicated to employee development and provides a platform for meaningful contributions to the higher education and research sectors across Australia and New Zealand.
