At a Glance
- Tasks: Lead IT service desk projects and manage Microsoft Azure infrastructure for top clients.
- Company: Join Digital Biz Solutions, a dynamic player in the tech industry.
- Benefits: Enjoy a competitive salary of A$80,000, plus full-time stability and growth opportunities.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Make an impact by securing and optimising IT systems while working with cutting-edge technologies.
- Qualifications: 3+ years in IT with strong skills in Microsoft cloud technologies and problem-solving.
The predicted salary is between 80000 - 80000 $ per year.
Digital Biz Solutions Pty Ltd are looking for a Tech Lead - Service Desk IT to work on some major client projects in Australia. The position will be full time.
Duties as follows:
- Manage Microsoft Azure infrastructure (VMs, networking, storage) for high availability.
- Provision and secure endpoints via Intune and Autopilot with compliance enforcement.
- Enforce device policies using BitLocker, Defender AV, and app control via MDM.
- Configure Azure Firewall, network segmentation, and private endpoints for IP protection.
- Monitor and respond to threats using Microsoft Defender.
- Maintain VPNs, DNS, DHCP, and secure IP routing across sites.
- Maintain Microsoft 365 security across Exchange, SharePoint, and Teams.
- Apply OS hardening, patching, and vulnerability remediation across all systems.
- Strong proficiency in troubleshooting desktop hardware, software, and network-related issues.
- In-depth knowledge and hands-on experience with Microsoft cloud technologies, including Microsoft 365, Entra, and Endpoint Manager.
- Solid understanding of Active Directory, Group Policy, and server operating systems.
- Proficiency with networking concepts and protocols, TCP/IP, DNS, DHCP, and VPN technologies.
- Excellent problem-solving skills, with the ability to diagnose and resolve technical issues independently.
- Strong communication skills, both verbal and written, to effectively interact with clients and team members.
- Proven ability to prioritise tasks and work efficiently in a fast-paced environment.
- Microsoft certifications, such as MCSE, MCSA, or Microsoft 365 certifications.
- Must have at least relevant minimum 3 years’ experience.
Salary: AUD$80,000 and above (excluding Super)
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service
Industries: Software Development and IT Services and IT Consulting
Tech Lead – Service Desk IT in Melbourne employer: DBiz.ai
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