Senior Commercial Manager, Kayo
Application Deadline: 20 November 2026
Department: Foxtel BU
Employment Type: Full Time
Location: Australia - Artarmon
Reporting To: Angus Pfahl
Description
At Kayo Sports, part of DAZN Group, we’re focused on delivering exceptional sports streaming experiences and sustainable subscriber growth. We’re looking for a commercially minded, analytical leader to identify and deliver initiatives that grow Kayo subscriptions, revenue and customer value.
As a Senior Commercial Manager, you will lead strategic commercial programs across the customer lifecycle—from acquisition and trial conversion through to retention, reactivation and cross-sell.
You will turn customer, market and performance insights into practical commercial opportunities, building robust business cases and working across product, marketing, operations and technology teams to deliver outcomes.
Key Responsibilities
- Lead commercial growth programs, particularly cross-product initiatives, AI-driven customer engagement automation and billing opportunities.
- Track Kayo subscriber and revenue performance; identify, diagnose and communicate the drivers behind key base metrics.
- Conduct opportunity assessments across the end-to-end customer journey.
- Identify growth levers across acquisition, retention, upsell, win-back and customer segmentation.
- Develop business cases for new initiatives, including revenue forecasts, customer impact, operational requirements, risk assessment and CAPEX justification where required.
- Lead analysis and recommendations on pricing, plans, offers, bundles and promotional mechanics.
- Ensure pricing and offer activity is commercially viable, customer-focused and operationally executable.
- Monitor market trends, competitor activity and consumer behaviour to inform commercial decisions.
- Influence senior stakeholders and coordinate delivery across multiple teams and priorities.
About your experience
- 5+ years’ experience in Strategy, business strategy, commercial strategy, consulting, financial services or a related analytical commercial role.
- Prior management consulting experience is highly regarded.
- Strong analytical and problem-solving capability, including a sound understanding of statistics and commercial modelling.
- Demonstrated experience leading strategic programs end-to-end, from opportunity identification and business case development through to execution and measurement.
- Proven ability to manage and influence senior stakeholders across a complex organisation.
- Experience developing pricing, proposition, offer, customer lifecycle or revenue-growth strategies is highly desirable.
- Excellent written, verbal and presentation communication skills.
- A customer-first mindset and strong understanding of the needs of streamers, sports fans and entertainment audiences.
- The ability to work effectively in a fast-paced environment, prioritising competing initiatives and adapting to changing business needs.
- A relevant bachelor’s degree or equivalent experience.
Life at Foxtel Group
A career with us means working across one or more of our brands including Foxtel, Kayo Sports, BINGE, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of:
- You’re part of Fox Flex, our hybrid way of working with time spent at home and on campus
- Free & discounted products including Foxtel, Foxtel Broadband, Kayo Sports and BINGE
- Special days away from work for Birthday, Cultural & Volunteer Leave
- VIP Experiences: Free tickets to sporting events, red carpet premieres, advance screenings, and behind-the-scenes tours.
- Access to our holistic Fox Fit wellbeing program
- Company-wide meeting-free lunch hours and Friday afternoons
#J-18808-Ljbffr
Senior Commercial Manager, Kayo in Sydney employer: DAZN
Foxtel Group is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to engage with leading brands in the entertainment industry. With a strong focus on employee wellbeing, flexible working arrangements, and unique perks such as free access to premium content and exclusive events, Foxtel Group prioritises both professional growth and personal satisfaction. The opportunity to lead a talented team in a vibrant location like Artarmon further enhances the appeal of this role, making it a rewarding environment for those seeking meaningful employment.
